Terms and Condition

These Website Terms and Conditions (“Terms”) govern the use of the website, online services, and digital platforms operated by The Muscle Remedy Healthcare Group (“TMRHG”), under The Muscle Remedy Pte Ltd (UEN: 202133425N), located at 149 Silat Avenue, #01-56, Singapore 160149.
By accessing or using this website (www.themuscleremedy.com), you agree to be legally bound by these Terms. If you do not agree, please refrain from using the website.

1.     Company Overview
The Muscle Remedy Healthcare Group (“TMRHG”) is a Singapore-based healthcare entity operating through its registered company The Muscle Remedy Pte Ltd. TMRHG offers a range of physical rehabilitation and manual therapy services under its sub-brands: Fusion Therapy, Functional Gait Remedy, TurmoRelief, Healthy Work Hub, and Osteopathic Manual Therapy.

2.     Acceptance of Terms
By using this website, you acknowledge and agree that these Terms form a legally binding agreement between you and TMRHG. TMRHG reserves the right to update or revise these Terms from time to time. Continued use of the website after any changes constitutes acceptance of the updated Terms.

3.     Use of Website
3.1 You agree to use the website only for lawful purposes and in accordance with applicable regulations. 
3.2 You shall not attempt to gain unauthorised access to the website, its servers, or any associated databases. 
3.3 You shall not use this website to engage in any conduct that could damage, disable, or impair the platform or interfere with other users’ access. 
3.4 Content, text, and images provided on this website may not be copied, distributed, transmitted, or reproduced in any form without written permission from TMRHG. 

4.     Medical Disclaimer
4.1 The content of this website, including articles, videos, and other materials, is provided for general informational and educational purposes only. 
4.2 It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. 
4.3 Always seek the advice of your physician, osteopath, or qualified healthcare provider before starting any new treatment. 
4.4 TMRHG and its subsidiaries are not responsible for any reliance placed on the information provided herein. 

5.     Intellectual Property Rights
5.1 All materials, including trademarks, logos, text, graphics, images, videos, and software, are the exclusive property of The Muscle Remedy Healthcare Group or its licensors. 
5.2 No part of this website may be copied, modified, or used for commercial purposes without express written consent. 
5.3 Unauthorised use of website content may result in civil or criminal liability under applicable Singapore

laws.

6.     E-Commerce and Online Purchases
6.1 TMRHG may offer online purchase options for products such as TurmoRelief and related healthcare items. 
6.2 All online transactions are subject to the Refund, Cancellation, and Commercial Policy published on our website. 
6.3 Prices are displayed in Singapore Dollars (SGD) and may change without prior notice. 
6.4 Payment gateways used are operated by third-party providers under encrypted and secure protocols. 

7.     User Accounts and Security
7.1 Users may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your login credentials. 
7.2 TMRHG reserves the right to suspend or terminate any account found to be in violation of these Terms or engaged in fraudulent or abusive activity. 

8.     Third Party Links
8.1 The website may contain links to third-party websites or services. These are provided for convenience only and do not signify endorsement. 
8.2 TMRHG is not responsible for the content, security, or privacy practices of any third-party websites. Users should review the terms and privacy policies of those sites before engaging with them. 

9.     Privacy and Data Protection
9.1 Your use of this website is also governed by our Privacy Policy, which outlines how personal data is collected, used, and protected in accordance with Singapore’s Personal Data Protection Act (PDPA). 
9.2 By using this website, you consent to the collection and processing of your personal data as outlined in the Privacy Policy. 

10.  Limitation of Liability
10.1 To the maximum extent permitted by law, TMRHG shall not be liable for any loss or damage arising directly or indirectly from your use of this website, its content, or any linked third-party sites. 
10.2 This includes but is not limited to loss of income, profits, goodwill, data, or any indirect, consequential, or punitive damages. 

11.  Indemnity
You agree to indemnify and hold harmless The Muscle Remedy Healthcare Group, its directors, employees, and partners from any claim, liability, or expense arising out of your breach of these Terms or misuse of the website. 

12.  Termination of Access

TMRHG reserves the right to suspend or permanently block access to any user who violates these Terms, engages in misconduct, or compromises website integrity. 

13.  Governing Law and Jurisdiction
13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. 
13.2 Any dispute shall first be referred to mediation at the Singapore Mediation Centre. If mediation fails, the dispute shall be submitted to arbitration under the rules of the Singapore International Arbitration Centre (SIAC). 

14.  Contact information
For general enquiries, feedback, or complaints regarding these Terms, please contact our Data Protection Office at [email protected]. 

15.  Miscellaneous
15.1 No waiver of any breach or default under these Terms shall be deemed a waiver of any subsequent breach or default. 
15.2 If any provision is held invalid, the remaining provisions shall continue in full force and effect. 
15.3 These Terms constitute the entire agreement between you and The Muscle Remedy Healthcare Group regarding your use of this website. 

 
Effective Year: 2025/2026 
Registered Entity: The Muscle Remedy Pte Ltd (UEN 202133425N) 
Address: 149 Silat Avenue, #01-56, Singapore 160149 
© 2025 The Muscle Remedy Healthcare Group. All rights reserved.